Referrals

NCSSM counselors provide mainly crisis intervention, consultation and individual counseling on a short-term basis. NCSSM counselors cannot be used for ongoing individual or family therapy since their time is divided among 680 students. If extended treatment is needed, a referral to an off-campus counselor will be made.

1. If you have health insurance, start by calling your insurer's information number. This is a good time to ask for clarification of your insurance benefits. Here are some questions you might ask:

  • Do I have mental health benefits on my insurance policy? Therapy coverage can vary greatly between insurance plans.
  • What is my co-pay for each session?
  • Is there a deductible that needs to be met?
  • Is pre-authorization required and if so, may I obtain it before I meet with my therapist?
  • Ask for phone numbers of professionals in the local area who accept your insurance plan. Try to get at least three names and numbers, just in case.
  • If you need help with a specific condition such as addiction or an eating disorder, ask for doctors with the subspecialty you need.
  • What services are covered by my plan? (individual therapy, couples' therapy, medication management)

If you do not have health insurance, your first stop should be your community mental health center (NAMI).

2. You may also search Psychology Today's website for local therapists: https://www.psychologytoday.com/us

*Parents/guardians must be a part of this process because they are responsible for the insurance/payment.